Please LOG IN to submit all cancellations.
Payment in FULL is required for all pet visits cancelled with LESS than a complete 12 hours notice.
Payment in FULL is required for Overnight Pet Sitting cancelled with less than a complete 48 hours notice.
A $5 per visit short notice cancellation fee will be charged for all pet sitting visits, quick visits, and weekday dog walks cancelled with LESS than a complete 48 hours notice.
An automatic 25% cancellation fee applies to ALL Overnight Pet Sitting, all services scheduled on and around major holidays, & all services scheduled during Cheshire Public School vacation weeks.
All cancellation policies APPLY as soon as services are requested.
During snowy and icy weather pet visits must be cancelled via LOG IN and must be cancelled at least 6 hours prior to the start of the scheduled time window and cancellation fees will be waived.
During snowy and icy weather overnights must be cancelled via LOG IN and must be cancelled at least 12 hours prior to the start of the overnight and cancellation fees will be waived.
Your Sarah’s Pet Sitting account will be credited any amounts left after cancellation fees have been applied.
Please make sure all snow/ice is cleared from your driveways/walk ways so that your pet sitter may access your home safely during winter weather. We require access to safe off street parking to provide service.
Sarah’s Pet Sitting management & pet sitters schedule our time very carefully & limited space is available, therefore we are unable to make exceptions to our cancellation polices. Thank you for your cooperation!