Home Entry & Key Policies

Sarah’s Pet Sitting requires that all clients provide two keys to be kept on file with your pet sitter and or management for as long as you remain a client.

Sarah’s Pet Sitting Key Policy

Security is our TOP PRIORITY.  Your keys are kept securely with your pet sitter and Sarah’s Pet Sitting Managment.  Your keys are labeled with your pets name and account number only.  No one can identify your keys in the unlikely event that they are lost or stolen.  Each key is logged into our system and logged out anytime they are exchanged between your pet sitter and our office.  Sarah’s Pet Sitting will always know the exact location of your keys.

Your Keys will be tested and collected prior to the start of services during your New Client Meeting, Sitter Meeting or a Scheduled Key Pick Up Only.

Your Keys, once collected, will be labeled discreetly and kept securely at our office for future services.  We WILL NOT leave your keys at your home or lock them inside after your last visit/service.

If your keys are not available during your New Client Meeting, You MUST schedule a key pickup.

*Additional visits for a Key Pickup or Sitter Meeting are $22*

*If you would like your keys returned after your service you may schedule a Key Return for $22 or opt to have them returned via the USPS for $18*

*We can also destroy and discard your keys free of charge*

Alternate Key Procedure – At Clients Risk

If you do not wish to provide keys, we can alternately use coded entry or a garage code.  This is allowed strictly at the risk and responsibility of the client.  It is your responsibility to ensure your online profile is up to date with detailed code and entry information. If you choose to use this method and we cannot gain entry for ANY reason you will be notified.  We cannot provide additional free visits to try to gain entry.  All additional visits needed to gain entry will be charged at the short notice rate. We strongly recommend that you have a primary and secondary entry method if you choose this alternate such as a hidden key.  *We do not recommend this procedure*

If you have any questions, please give us a call at 203-439-0456 and we will be happy to review our key procedures with you in detail and recommend the option.

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By |2017-11-29T16:59:38+00:00December 15th, 2015|Blog, Policies, Professional Pet Care, Sarah's Pet Sitting|

About the Author:

Owner and manager of Sarah's Pet Sitting

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